Most of our products are delivered digitally via email. ⏱ We aim to deliver all digital products within 4 hours of confirmed payment. In many cases, delivery happens much sooner. If you have not received your order within 4 hours, please check your spam/junk folder before contacting us.

Digital products are delivered via: • Email (license key or activation code) • Secure download link • Order confirmation page (where applicable) Please ensure your email address is entered correctly at checkout.

Yes. We supply legitimate software licenses and digital activation keys. We do NOT sell pirated or pre-activated software. We only use trusted reseller/distributors. Server, SQL Server, and Exchange Server products come with official COA's. If you experience any activation issues, please contact us immediately so we can assist.

Due to the nature of digital products, refunds are generally not available once a product has been delivered. However, we may assist if: • The key provided is invalid or defective. • You received the wrong product. • There is a verified technical issue on our side. Please refer to our Refund Policy for full details.

We accept all major credit cards. We can also provide a formal quote on our products.

If you experience any activation issues: 1. Double-check that the key was entered correctly. 2. Ensure the product version matches your system. 3. Contact us with your order number and a description of the issue. We will investigate and assist as quickly as possible.

Yes. We take customer privacy seriously. Your information is handled securely and will not be shared with third parties without your consent, except where required by law.

📧 Email: sales@brillianttech.co.za(mailto:sales@brillianttech.co.za) 📞 Phone: 074 471 0199 🕒 Business Hours: 9am to 5pm Monday through Friday We aim to respond to all enquiries as quickly as possible during business hours.